SHIPPING POLICY
At Mable Shop, we want our shipping options to be easy to understand before you place an order.
The shipping method and cost available to you depend on your order value and the delivery option selected.
1. Shipping Fees
Our current delivery options are:
| Shipping Method | Order Value | Shipping Cost |
|---|---|---|
| Standard Shipping | $0.00–$49.99 | $5.00 |
| Free Shipping | $50.00 and above | FREE |
| VIP Fast Shipping | Eligible Orders | $8.00 |
2. Standard Shipping
A flat $5.00 Standard Shipping fee applies to eligible orders with a merchandise subtotal between $0.00 and $49.99.
3. Free Shipping
Orders with a qualifying merchandise subtotal of $50.00 or more receive Free Shipping.
Unless otherwise stated during checkout, eligibility is generally calculated after applicable discounts and before taxes.
4. VIP Fast Shipping
For customers who prefer an expedited delivery option, VIP Fast Shipping is available for $8.00 where supported.
Please note that VIP Fast Shipping applies to transit after shipment. Normal order preparation time may still apply.
5. Preparing Your Order
Once payment is successfully confirmed, your order will begin processing.
The time required to prepare an order may vary based on:
- Product availability
- Order volume
- Weekends
- Public holidays
- Promotions
- Unexpected operational circumstances
When available, shipment tracking information will be provided after dispatch.
6. Delivery Timeframes
Delivery speed varies by destination, carrier, shipping method, and local conditions.
Some deliveries may experience delays caused by:
- Customs procedures
- Weather conditions
- Local holidays
- Carrier disruptions
- Transportation delays
- Seasonal shipping volume
Any estimated delivery period is provided as guidance and does not represent a guaranteed delivery date.
7. Tracking Information
Where tracking is available, you may receive tracking details after your package has been handed to the delivery provider.
Carrier tracking systems may require some time to display the first update.
If tracking has not changed for an extended period, you may contact our support team for assistance.
8. Correct Delivery Details
Please carefully review your shipping information before completing checkout.
Customers should provide accurate:
- Recipient name
- Street address
- Apartment or unit number
- City
- State or province
- Postal or ZIP code
- Country
- Contact information
If you discover an error after ordering, contact customer@mableshop.com as soon as possible.
We will make reasonable efforts to assist, but changes may not be possible after processing or shipment begins.
9. International Duties & Taxes
Orders delivered internationally may be subject to local customs duties, import taxes, or other government charges.
Unless otherwise stated at checkout, these charges may be the responsibility of the recipient.
Customs processing may also affect delivery time.
10. Delivery Issues
If an order appears to be significantly delayed, missing, or affected by a shipping problem, please contact us with your order number and available tracking information.
Our team will review the available details and assist with the next appropriate steps.
Shipping Questions: customer@mableshop.com